Refund Policy

Last Updated: 5/9/2025

At TextBehind, we want you to be satisfied with your purchase. We offer a straightforward refund policy for our premium features and lifetime access plans.

14-Day Money-Back Guarantee

We offer a 14-day, no-questions-asked refund policy for initial purchases of TextBehind premium features or lifetime access.

If you are not satisfied with your purchase for any reason within the first 14 days after the purchase date, you are eligible for a full refund.

How to Request a Refund

To request a refund, please contact our support team at our contact page within the 14-day period.

Please include the following information in your request:

• Your account email address.
• The order number or transaction ID of your purchase.
• (Optional) The reason for your refund request.

Processing Time

Once we receive your refund request and confirm eligibility, we will process the refund promptly. Refunds will be issued back to the original payment method used for the purchase. Please allow 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.

Eligibility

• This policy applies only to the initial purchase of a premium feature or lifetime access plan.
• Refund requests must be made within 14 calendar days of the original purchase date.
• Refunds are typically not provided for renewal payments or after the 14-day period has expired, except as required by law.

Contact Us

If you have any questions about our Refund Policy, please contact us at our contact page.